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Privacy Policy

Effective Date: 17 August 2026

At Mallovo Webtech, a technology brand operated by Mallovo Mart (Proprietorship), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our software development and technology services.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.


1. Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information

  • Full Name
  • Company Name
  • Email Address
  • Phone Number
  • Billing Information
  • Business Information
  • Project Requirements
  • Communication Records

Technical Information

  • IP Address
  • Browser Type
  • Operating System
  • Device Information
  • Pages Visited
  • Referral Source
  • Cookies and Analytics Data

2. How We Use Your Information

We may use the information we collect to:

  • Provide software development and technology services
  • Develop websites and mobile applications
  • Deliver AI and automation solutions
  • Manage customer accounts and service requests
  • Process payments and invoices
  • Respond to inquiries and support requests
  • Improve our products and services
  • Provide technical support
  • Send project and service updates
  • Maintain website and system security
  • Prevent fraud and unauthorized activity
  • Comply with applicable legal and regulatory obligations

3. Services Covered

This Privacy Policy applies to services provided through the Mallovo Webtech brand, including but not limited to:

  • Website Development
  • Mobile App Development
  • Custom Software Development
  • AI Solutions
  • Cloud Infrastructure
  • ERP Development
  • CRM Development
  • Multi-Vendor Marketplace Solutions
  • Food Delivery Software
  • Grocery Delivery Software
  • Restaurant Management Software
  • eCommerce Platforms
  • Logistics Solutions
  • Payment Gateway Integration
  • API Integration
  • Business Automation
  • Software Maintenance & Support

4. Cookies

Our website may use cookies and similar technologies to:

  • Improve user experience
  • Remember preferences
  • Analyze website traffic
  • Measure website performance
  • Improve website functionality
  • Enhance security

You may disable or manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some website features.


5. Data Security

We implement reasonable technical and organizational measures designed to protect your information, which may include:

  • SSL/TLS encryption
  • Secure servers
  • Firewall protection
  • Access controls
  • Security updates
  • Secure payment processing through payment service providers

Although we take reasonable measures to protect your information, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.


6. Third-Party Services

We may use third-party service providers to support our business operations and services, including:

  • Payment Gateway Providers
  • Cloud Hosting Providers
  • Analytics Services
  • Email Service Providers
  • Customer Support Platforms
  • Marketing and Communication Tools

These providers may process information necessary to perform their respective services and may have their own privacy policies and terms. We encourage users to review the policies of applicable third-party providers.


7. Information Sharing

We do not sell or rent your personal information.

We may disclose or share information where reasonably necessary:

  • With trusted service providers assisting us in providing services.
  • To process payments and complete transactions.
  • When required by applicable law, regulation, legal process, or governmental authority.
  • To protect our legal rights, property, users, or services.
  • To investigate fraud, security incidents, or unauthorized activity.
  • In connection with a business transfer, merger, restructuring, or similar transaction, where applicable.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide and maintain our services
  • Fulfill contractual and business obligations
  • Process transactions and maintain financial records
  • Comply with applicable legal requirements
  • Resolve disputes and enforce agreements
  • Maintain legitimate business records

When information is no longer required for these purposes, it may be deleted or securely disposed of, subject to applicable legal and regulatory requirements.


9. Your Rights

Subject to applicable law, you may have rights regarding your personal information, which may include:

  • Accessing your personal information
  • Requesting correction of inaccurate information
  • Requesting deletion of information where legally permitted
  • Withdrawing consent where processing is based on consent
  • Requesting restriction of certain processing
  • Requesting data portability where applicable

Requests may be subject to applicable legal requirements, verification procedures, and legitimate business or regulatory obligations.


10. Children's Privacy

Our services are primarily intended for businesses and individuals aged 18 years or older.

We do not knowingly seek to collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.


11. International Data Transfers

Your information may be processed or stored on servers located in different countries where our service providers operate. Where applicable, we take reasonable steps to ensure that information is handled in accordance with applicable data protection requirements.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable requirements.

Changes will be published on this page with an updated effective date where appropriate.


13. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

Mallovo Webtech
Operated by Mallovo Mart (Proprietorship)

Address:
Uttarramchandrapur, Gobindanagar,
Noonbahi Road, Malda,
West Bengal – 732101, India

Phone:
+91 9002189742

Email: [email protected]

Website: https://webtech.mallovo.in


Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy. Where consent is required by applicable law, your use of relevant services or submission of information may constitute consent to the collection and processing described in this policy, subject to your applicable legal rights.

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