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Shipping & Service Delivery Policy

Effective Date: 17 August 2026

At Mallovo Webtech, a technology brand operated by Mallovo Mart (Proprietorship), we specialize in website development, mobile application development, enterprise software solutions, AI automation, cloud services, and digital transformation. As our business provides digital products and services rather than physical products, no physical shipping is involved.

1. Digital Service Delivery

All projects are delivered electronically through deployment, configuration, and implementation.

Depending on the service purchased, delivery may include:

Website deployment on your hosting server
Mobile application deployment
Software installation and configuration
Cloud deployment
Domain and hosting configuration
API integration
Payment gateway integration
Technical support during deployment

No physical shipment is required.

2. Source Code Policy

Mallovo Webtech provides software solutions according to the applicable product description, license terms, quotation, or project agreement.

Downloadable source code, development files, project files, proprietary frameworks, or internal development assets are not provided or transferred unless explicitly included in the purchased product or agreed in a separate written contract.

Clients receive the completed and operational solution according to the agreed project scope. Ownership and licensing of source code and proprietary technologies will be determined by the applicable product license or written service agreement.

3. Delivery Timeline

The delivery schedule depends on the complexity and scope of the project.

Estimated delivery timelines are communicated before the project begins and may vary based on:

Project requirements
Feature complexity
Client feedback and approvals
Third-party integrations
Requested revisions

We will keep clients informed of project progress throughout the development process.

4. Client Responsibilities

To help ensure timely delivery, clients are responsible for providing:

Complete project requirements
Business information
Branding assets and content
Domain and hosting access, where applicable
Required third-party credentials
Timely feedback and approvals

Delays in providing the above information may affect project timelines.

5. Service Completion

A project is considered delivered when one or more of the following has been completed, as applicable to the agreed scope:

The website has been deployed and is accessible.
The mobile application has been successfully deployed or submitted to the respective app store.
The agreed software solution has been installed and configured.
The requested features and functionality have been implemented according to the agreed project scope.

6. Revisions and Support

Any revisions or post-delivery support will be provided according to the agreed project terms, applicable license, or maintenance plan.

Additional features or modifications requested after project completion may incur additional charges.

7. No Physical Shipping

Mallovo Webtech does not ship physical products. All digital products and services are delivered electronically through secure online methods, including digital delivery, deployment, configuration, or online access, as applicable.

8. Contact Us

If you have any questions regarding our Shipping & Service Delivery Policy or any of our services, please contact us:

Mallovo Webtech
Operated by Mallovo Mart (Proprietorship)

Address:
Uttarramchandrapur, Gobindanagar,
Noonbahi Road, Malda,
West Bengal – 732101, India

Phone: +91 9002189742

Email: [email protected]

Website: https://webtech.mallovo.in

Policy Updates

Mallovo Mart, operating through the Mallovo Webtech brand, reserves the right to update this Shipping & Service Delivery Policy from time to time. Any changes will be published on this page with an updated effective date where appropriate.

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