Terms & Conditions

Effective Date: 17 August 2026

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Welcome to Mallovo Webtech, a technology brand operated by Mallovo Mart (Proprietorship). These Terms & Conditions govern your access to and use of our website, digital products, software, and professional services.

By accessing our website or purchasing any product or service from us, you agree to be bound by these Terms & Conditions.

1. Definitions

"Company", "We", "Us", and "Our" refer to Mallovo Mart (Proprietorship), operating the technology brand Mallovo Webtech. "Customer", "User", and "You" refer to any individual or business accessing our website or purchasing our products or services.

2. Our Services

We provide digital products and professional IT services under the Mallovo Webtech brand, including but not limited to:

• Website Development
• Mobile App Development
• Custom Software Development
• eCommerce Solutions
• Flutter & Laravel Development
• Software Installation & Configuration
• API Integration
• UI/UX Design
• Cloud Hosting & Server Management
• Maintenance & Technical Support

3. Orders & Payments

• All prices are displayed in the applicable currency unless otherwise specified.
• Payment must be completed before product delivery unless agreed otherwise in writing.
• We reserve the right to cancel any order due to pricing errors, suspected fraudulent activity, technical issues, or circumstances that prevent us from fulfilling the order.
• Invoices and payment confirmations may be sent electronically.

4. Digital Product Delivery

Digital products are delivered electronically through download links, email, source code access, cloud storage, or deployment to the customer's server. Delivery timelines vary depending on the purchased product or service.

5. Custom Development Projects

• Project timelines depend on the agreed scope of work.
• Customers must provide all required information, content, credentials, and approvals on time.
• Additional features requested after project approval may require additional charges and extended delivery time.
• Project delays caused by the customer, including delays in providing required information, content, access, credentials, or approvals, are not the responsibility of Mallovo Webtech.

6. Intellectual Property

Unless otherwise agreed in writing, Mallovo Mart retains ownership of proprietary source code, software frameworks, documentation, graphics, trademarks, and other intellectual property developed or provided by us. Customers receive the usage rights specified in their purchase, license, or service agreement.

Customers may not copy, resell, redistribute, sublicense, or commercially exploit our software or other intellectual property beyond the rights expressly granted to them.

7. Acceptable Use

Customers agree not to:

• Use our products or services for unlawful activities.
• Distribute malware, viruses, or harmful software.
• Attempt unauthorized access to our systems or services.
• Copy, resell, sublicense, or redistribute our software without authorization.
• Use our services to violate any applicable local, national, or international laws.

8. Refunds & Returns

Refunds and returns are governed by our separate Refund Policy and Return & Refund Policy. Since we primarily provide digital products and software development services, most purchases are non-refundable after delivery, download, installation, source-code delivery, or once development work has commenced, subject to the terms of our applicable refund policy.

9. Warranty Disclaimer

Our products and services are provided on an "as is" and "as available" basis, except where specific warranties or service commitments have been expressly agreed in writing.

While we strive to provide reliable and high-quality solutions, we do not guarantee uninterrupted operation or that our products will be free from every possible defect, compatibility issue, or interruption.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Mallovo Mart and Mallovo Webtech shall not be liable for indirect, incidental, special, consequential, or business losses arising from the use of our products or services.

Where legally permitted, our total liability shall not exceed the amount actually paid by the customer for the specific product or service giving rise to the claim.

11. Third-Party Services

Our software may integrate with third-party services such as payment gateways, hosting providers, APIs, cloud platforms, Google services, Meta services, or other external providers.

We are not responsible for the availability, functionality, security, terms, policies, or changes made by such third-party services. Customers may be required to comply with the terms and policies of those third-party providers.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website or services, you acknowledge that your information may be collected and processed as described in that policy.

13. Changes to Terms

Mallovo Mart, operating through the Mallovo Webtech brand, reserves the right to modify these Terms & Conditions from time to time. Updated versions will be published on this page with a revised effective date where appropriate.

Continued use of our website or services after changes are published constitutes acceptance of the revised terms, to the extent permitted by applicable law.

14. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India. Any disputes arising from or relating to these terms shall, subject to applicable law, be subject to the jurisdiction of the competent courts in Malda, West Bengal.

15. Contact Information

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By using the Mallovo Webtech website or purchasing any of our products or services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.